OVHcloud Bare Metal Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[BHS8][Dedicated Servers] - Rack BHS0816A01A Incident Notification
Incident
Report for Bare Metal Cloud
Resolved
We are pleased to inform you that the incident affecting our Dedicated Servers offer in the specific rack BHS0816A01A has been resolved.
Start time : 24/10/2025 07:05 UTC
End time : 24/10/2025 08:24 UTC
Root Cause : This incident was caused by a hardware issue.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 24/10/2025 07:05 UTC
End time : 24/10/2025 08:24 UTC
Root Cause : This incident was caused by a hardware issue.
We apologize for any inconvenience caused and appreciate your understanding.
Update
Service has been fully restored since 24/10/2025 07:54 UTC. Monitoring remains active to ensure long-term stability.
Here are some supplementary details :
Start time : 24/10/2025 07:05 UTC
Impacted Service(s) : Servers in the specified rack are able to access the vRack network.
Customers Impact : Customers can acces their Private Network in this specific rack.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 24/10/2025 07:05 UTC
Impacted Service(s) : Servers in the specified rack are able to access the vRack network.
Customers Impact : Customers can acces their Private Network in this specific rack.
We apologize for any inconvenience caused and appreciate your understanding.
Monitoring
A fix has been implemented and we are monitoring the results.
Identified
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack BHS0816A01A.
Here are some supplementary details :
Start time : 24/10/2025 07:05 UTC
Impacted Service(s) : Servers in the specified rack are no longer able to access the vRack network.
Customers Impact : Customers cannot acces their Private Network (vRack) in this specific rack.
Root Cause : This incident is caused by a hardware issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 24/10/2025 07:05 UTC
Impacted Service(s) : Servers in the specified rack are no longer able to access the vRack network.
Customers Impact : Customers cannot acces their Private Network (vRack) in this specific rack.
Root Cause : This incident is caused by a hardware issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Investigating
We are currently experiencing an event affecting our Dedicated Servers offer in the specific rack BHS0816A01A.
Start time : 24/10/2025 07:05 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 24/10/2025 07:05 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Dedicated Servers || Global Infrastructure (BHS).