We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.
Start time : 06/09/2026 16:28 UTC End time : 06/09/2026 17:00 UTC Root Cause : This incident was caused by a cooling system issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Sep 06, 2026 - 17:30 UTC
Monitoring
Service has been fully restored since 06/09/2026 17:00 UTC. Monitoring remains active to ensure long-term stability.
Here are some supplementary details :
Start time : 06/09/2026 16:28 UTC Impacted Service(s) : All servers in the rack 42F08 were temporarily unavailable. Customers Impact : Customers were temporarily unable to access their servers located on the specified rack. Root Cause : This incident was caused by a cooling system issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Sep 06, 2026 - 17:23 UTC
Identified
We are currently experiencing an incident affecting our Dedicated Servers offering in the rack 42F08. The root cause has been identified.
Here are some supplementary details :
Start time : 06/09/2026 16:28 UTC Impacted Service(s) : All servers in the rack 42F08 are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their servers located on the specified rack. Root Cause : This incident is caused by a cooling system issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Sep 06, 2026 - 16:51 UTC
This incident affected: Dedicated Servers || Global Infrastructure (RBX).