OVHcloud Bare Metal Cloud Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance

[GRA3][Dedicated Servers] - Rack GRA0329A06A

Incident Report for Bare Metal Cloud

Resolved

We would like to inform you that the incident on the rack GRA0329A06A has now been resolved.

Here is detail for this incident :
Start time : 03/03/2025 06:00 UTC
End time : 03/03/2025 08:10 UTC
Root Cause : This incident is caused by this maintenance: https://bare-metal-servers.status-ovhcloud.com/incidents/7l1nccf4n2hq.

We thank you for your understanding and patience throughout this incident.
Posted Mar 03, 2025 - 08:37 UTC

Update

We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Public network is temporarily unavailable for all servers in rack GRA0329A06A.
Ongoing Actions : Our teams are currently replacing the network equipment causing the incident.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Mar 03, 2025 - 07:29 UTC

Identified

We are currently experiencing an incident affecting our Bare Metal Cloud offering, which is causing temporary availability issues in the rack GRA0329A06A.

Here is detail for this incident :
Start time : 03/03/2025 06:00 UTC
Impacted Service(s) : Public network is temporarily unavailable for some servers in rack GRA0329A06A.
Customers Impact : Some customers are temporarily unable to access and use their servers in rack GRA0329A06A through public network.
Root Cause : This incident is caused by this maintenance: https://bare-metal-servers.status-ovhcloud.com/incidents/7l1nccf4n2hq.
Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Mar 03, 2025 - 06:20 UTC

Investigating

We are currently experiencing an event affecting our Bare Metal Cloud offer.
Start time : 03/03/2025 06:00 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
Posted Mar 03, 2025 - 06:15 UTC
This incident affected: Dedicated Servers || Network (GRA).