Start time : 24/10/2024 10:24 UTC End time : 24/10/2024 15:06 UTC Root cause : Incident due to faulty network equipment. We would like to inform you that the incident have been resolved and the situation is back to normal.
We thank you for your understanding and patience throughout this incident
Posted Oct 24, 2024 - 15:32 UTC
Monitoring
Service impact : Since 11:32 UTC, public network is available again for servers in room G108. Root cause : A network equipment caused the incident. Ongoing actions : Our technical teams are currently monitoring the situation.
Posted Oct 24, 2024 - 11:52 UTC
Investigating
Start time : 24/10/2024 10:24 UTC Service impact : Public network is temporarily unavailable for some servers in room G108 Ongoing actions : Investigating Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Posted Oct 24, 2024 - 11:32 UTC
This incident affected: Dedicated Servers || Network (GRA).