We would like to inform you that the incident on our Dedicated Servers offering has now been resolved.
Here is detail for this incident : Start time : 06/01/2026 09:00 UTC End time : 06/01/2026 11:45 UTC Root Cause : This incident was caused by a software issue.
We thank you for your understanding and patience throughout this incident.
Posted Jan 06, 2026 - 11:52 UTC
Investigating
We are currently experiencing an incident affecting our Dedicated Servers offering on the RBX/GRA regions.
Here is detail for this incident : Start time : 06/01/2026 09:00 UTC Impacted Service(s) : Slowness to perform customers actions was observed (Add/Remove VLAN, configuration of OLA). Root Cause : This incident is caused by a software issue. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Posted Jan 06, 2026 - 09:58 UTC
This incident affected: Dedicated Servers || Network (GRA, RBX).