OVHcloud Bare Metal Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[CCH][Network] - vRack Private Network incident notification
Incident
Report for Bare Metal Cloud
Resolved
We would like to inform you that the incident on our vRack network has now been resolved since 21/01/2025 13:41 UTC
Here is detail for this incident :
Start time : 21/01/2025 11:50 UTC
End time : 21/01/2025 13:41 UTC
Root Cause : This incident was caused by a network configuration issue.
vRack network infrastructure have been restored.
We thank you for your understanding and patience throughout this incident
Here is detail for this incident :
Start time : 21/01/2025 11:50 UTC
End time : 21/01/2025 13:41 UTC
Root Cause : This incident was caused by a network configuration issue.
vRack network infrastructure have been restored.
We thank you for your understanding and patience throughout this incident
Identified
We have determined the origin of the incident affecting our vRack network infrastructure since 21/01/2025 11:50 UTC .
Here is detail for this incident :
Start time : 21/01/2025 11:50 UTC
Impacted Service(s) : Availability
Customers Impact : vRack network is temporarily unavailable for some servers located in our CCH datacenter.
Root cause : This incident is caused by a network configuration issue.
Ongoing actions : The incident has been identified, and our teams are mobilized to restore service as quickly as possible.
Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here is detail for this incident :
Start time : 21/01/2025 11:50 UTC
Impacted Service(s) : Availability
Customers Impact : vRack network is temporarily unavailable for some servers located in our CCH datacenter.
Root cause : This incident is caused by a network configuration issue.
Ongoing actions : The incident has been identified, and our teams are mobilized to restore service as quickly as possible.
Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Investigating
We are currently experiencing an incident affecting our vRack network infrastructure, which is causing temporary availability issues in CCH datacenter.
Here is detail for this incident :
Start time : 21/01/2025 11:50 UTC
Impacted Service(s) : Availability
Customers Impact : vRack network is temporarily unavailable for some servers located in our CCH datacenter.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
Update will be posted as significant progress is made.
Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here is detail for this incident :
Start time : 21/01/2025 11:50 UTC
Impacted Service(s) : Availability
Customers Impact : vRack network is temporarily unavailable for some servers located in our CCH datacenter.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
Update will be posted as significant progress is made.
Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Dedicated Servers || Network (CCH).