[BHS6][Virtual Private Servers] - Some instances incident notification

Incident Report for Bare Metal Cloud

Resolved

We are pleased to inform you that the incident affecting our Virtual Private Servers offer in BHS6 region has been resolved.

Start time : 07/02/2026 16:34 UTC
End time : 07/02/2026 16:41 UTC
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Feb 07, 2026 - 16:54 UTC

Investigating

We are currently investigating an incident affecting our Virtual Private Servers offering, which is causing temporary availability issue in the BHS6 region.

Here are some supplementary details :

Start time : 07/02/2026 16:34 UTC
Impacted Service(s) : Some Virtual Private Servers in the BHS6 region are unreachable.
Customers Impact : Some customers are temporarily unable to access and use their Virtual Private servers in BHS6
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Feb 07, 2026 - 16:44 UTC

This incident affected: Virtual Private Servers || Global Infrastructure (BHS).