We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.
Start time : 24/05/2026 00:56 UTC End time : 24/05/2026 01:22 UTC Root Cause : This incident was caused by a cooling system issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted May 24, 2026 - 01:28 UTC
Investigating
We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the Rack G105A14. Here are some supplementary details :
Start time : 24/05/2026 00:56 UTC Impacted Service(s) : Some servers in the rack G105A14 are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access their servers located on the specified rack Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted May 24, 2026 - 01:12 UTC
This incident affected: Dedicated Servers || Global Infrastructure (GRA).