[BHS2/6][Virtual Private Servers] - Some instances incident notification

Incident Report for Bare Metal Cloud

Resolved

We are pleased to inform you that the incident affecting our Virtual Private Servers in BHS2 and BHS6 regions has been resolved.

Start time : 24/03/2026 21:07 UTC
End time : 24/03/2026 21:15 UTC
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Mar 24, 2026 - 21:37 UTC

Monitoring

Service has been fully restored since 24/03/2026 21:15 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 24/03/2026 21:07 UTC
Impacted Service(s) : Some Virtual Private Servers in the BHS2 and BHS6 regions were temporarily unreachable.
Customers Impact : Some customers were temporarily unable to access and use their Virtual Private Servers instances in the specified regions.
Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Mar 24, 2026 - 21:27 UTC

This incident affected: Virtual Private Servers || Global Infrastructure (BHS).