We are pleased to inform you that the incident affecting our Dedicated Servers offering, which was causing temporary availability issue in the rack ERI0102B01B. has been resolved.
Start time : 03/02/2026 16:06 UTC End time : 03/02/2026 16:23 UTC Impacted Service(s) : All the servers in the rack ERI0102B01B were temporarily unavailable. Customers Impact : All the customers were temporarily unable to access their servers located on the specified racks. Root Cause : This incident was caused by a network equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Feb 03, 2026 - 16:40 UTC
This incident affected: Dedicated Servers || Global Infrastructure (ERI).