Start time : 04/07/2024 21:39 UTC End time : 05/07/2024 01:33 UTC Root cause : Network equipment malfunction. Our technical teams resolved the issue. All impacted services are now operational.
Posted Jul 05, 2024 - 01:35 UTC
Identified
Start time : 04/07/2024 21:39 UTC Service impact : A significant number of servers in the rack G243A04 are no longer responding. Root cause : Network equipment malfunction. Ongoing actions : Our team are replacing the network equipment to fix the issue.
Posted Jul 04, 2024 - 22:06 UTC
Investigating
Start time : 04/07/2024 21:39 UTC Service impact : A significant number of servers in the rack G243A04 are no longer responding. Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it. Update will be posted as significant progress is made.
Posted Jul 04, 2024 - 21:47 UTC
This incident affected: Dedicated Servers || Global Infrastructure (GRA).