OVHcloud Bare Metal Cloud Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance

[RBX8][Bare Metal Cloud] - R820R02

Incident Report for Bare Metal Cloud

Resolved

We would like to inform you that the incident in the rack R820R02 has now been resolved.

Here is detail for this incident :
Start time : 28/02/2025 17:05 UTC
End time : 01/03/2025 00:30 UTC
Root Cause : This incident was caused by a cooling system issue.

We thank you for your understanding and patience throughout this incident.
Posted Mar 01, 2025 - 00:31 UTC

Update

We would like to inform you that the incident in the rack R820R02 has now been resolved.

Here is detail for this incident :
Start time : 28/02/2025 17:05 UTC
End time : 01/03/2025 00:30 UTC
Root Cause : This incident was caused by a cooling system issue.

We thank you for your understanding and patience throughout this incident.
Posted Mar 01, 2025 - 00:31 UTC

Update

We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Few servers more are getting opraional again.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Posted Feb 28, 2025 - 19:43 UTC

Update

We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Private Network is operational since 18h55 UTC.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Posted Feb 28, 2025 - 19:02 UTC

Update

We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : A significant number of servers are getting operational again
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Posted Feb 28, 2025 - 18:31 UTC

Update

We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Some servers are getting operational again
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Posted Feb 28, 2025 - 18:11 UTC

Update

The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

Here is detail for this incident :
Start time : 28/02/2025 17:05 UTC
Impacted Service(s) : Most of servers in rack R820R02 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to use their servers located in racks R820R02 .
Posted Feb 28, 2025 - 18:00 UTC

Identified

We are currently experiencing an incident affecting our Bare Metal Cloud offering, which is causing temporary availability issues in the rack R820R02

Here is detail for this incident :
Start time : 28/02/2025 17:05 UTC
Impacted Service(s) : Most of servers in rack R820R02 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to use their servers located in rack R820R02 .
Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Feb 28, 2025 - 17:28 UTC

Investigating

We are currently experiencing an event affecting our Dedicated Server offer in the rack R820R02.
Start time : 28/02/2025 17:05 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.
Posted Feb 28, 2025 - 17:24 UTC
This incident affected: Dedicated Servers || Global Infrastructure (RBX).