We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.
Start time : 29/05/2026 12:57 UTC End time : 29/05/2026 15:10 UTC Root Cause : This incident was caused by a network equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted May 29, 2026 - 15:41 UTC
Identified
We are currently experiencing an incident affecting our Dedicated Servers offering in the rack 56A14. The root cause has been identified.
Please find the details of this incident below : Start time : 29/05/2026 12:57 UTC Impacted Service(s) : Public network is temporarily unavailable in the specified rack. Customers Impact : Customers are temporarily unable to access and use their servers through public network. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Posted May 29, 2026 - 13:39 UTC
Investigating
We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the rack 56A14.
Here are some supplementary details : Start time : 29/05/2026 12:57 UTC Impacted Service(s) : All servers in the rack 56A14 are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their servers located in the specified rack. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Posted May 29, 2026 - 13:04 UTC
This incident affected: Dedicated Servers || Global Infrastructure (RBX) and Dedicated Servers || Network (RBX).