Start time : 08/05/2024 02:47 UTC End time : 08/05/2024 05:39 UTC Root cause : Network issue. Our technical teams resolved the issue. All impacted services are now operational.
Posted May 08, 2024 - 08:25 UTC
Update
Public network is unreachable on these racks T05F15, T05G29, T05G32, T05H01, T05H08 T05H17, T05H18, T06B30, T06B38 and T06B3
Posted May 08, 2024 - 04:02 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted May 08, 2024 - 03:15 UTC
Investigating
Start time : 08/05/2024 02:47 UTC Service impact :Public network is unreachable on this rack Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it. Update will be posted as significant progress is made.
Posted May 08, 2024 - 03:14 UTC
This incident affected: Dedicated Servers || Network (BHS).