Start time :01/07/2024 06:30 UTC End time : 01/07/2024 10:00 UTC Root cause : Incident due to faulty network equipment. Our technical teams resolved the issue. All impacted services are now operational.
Posted Jul 01, 2024 - 12:11 UTC
Monitoring
Start time : 01/07/2024 06:30 UTC End time : 01/07/2024 10:00 UTC Our technical teams resolved the issue but our team will monitor the ticket to confirm resolution. All impacted services are now operational.
Posted Jul 01, 2024 - 10:15 UTC
Identified
Update : Our teams need to replace 2 network devices, replacement in progress. Update will be posted as significant progress is made.
Posted Jul 01, 2024 - 08:49 UTC
Investigating
Start time : 01/07/2024 06:30 UTC Service impact : vRack network in the rack R806R24 is unreachable. Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it. Update will be posted as significant progress is made.
Posted Jul 01, 2024 - 07:01 UTC
This incident affected: Dedicated Servers || Network (RBX).