We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.
Start time : 16/07/2026 15:16 UTC End time : 16/07/2026 19:15 UTC Root Cause : This incident was caused by a network equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jul 16, 2026 - 19:25 UTC
Investigating
We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in Rack T06F30
Here are some supplementary details :
Start time : 16/07/2026 15:16 UTC Impacted Service(s) : Some servers in rack Rack T06F30 are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access their servers located on the specified rack. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jul 16, 2026 - 15:33 UTC
This incident affected: Dedicated Servers || Global Infrastructure (BHS).