OVHcloud Bare Metal Cloud Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance
[RBX8][Dedicated Servers] - Rack R807L10
Incident Report for Bare Metal Cloud
Resolved
Start time : 03/10/2024 19:00 UTC
End time : 04/10/2024 00:23 UTC
Service status : Vrack is operational again in this rack
Root cause : It was due to a malfunction on a hardware.

We would like to inform you that the incident have been resolved and the situation is back to normal.

We thank you for your understanding and patience throughout this incident
Posted Oct 04, 2024 - 00:27 UTC
Update
The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding
Posted Oct 04, 2024 - 00:06 UTC
Update
We are continuing to work on a fix for this issue.
Posted Oct 03, 2024 - 22:48 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Oct 03, 2024 - 21:51 UTC
Investigating
An incident is in progress on our Bare Metal offer. It has temporarily affected the functionality

We are actively working to resolve this problem.

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

Here is detail for this incident :

Start time : 03/10/2024 19:00 UTC
Service impact : Vrack (Private Network) in the rack R807L10 is unreachable
Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it.
Update will be posted as significant progress is made.

We apologize for the inconvenience and thank you for your understanding.
Posted Oct 03, 2024 - 21:50 UTC
This incident affected: Dedicated Servers || Global Infrastructure (RBX).