[RBX8][Dedicated Servers] - Racks R802R04/R802R05/R802R06 Incident Notification

Incident Report for Bare Metal Cloud

Resolved

We are pleased to inform you that the incident affecting our Dedicated Servers in R802R04/R802R05/R802R06 has been resolved.

Start time : 02/03/2026 13:44 UTC
End time : 02/03/2026 15:15 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Mar 02, 2026 - 15:21 UTC

Identified

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer in racks R802R04/R802R05/R802R06.

Here are some supplementary details :

Start time : 27/02/2026 13:44 UTC
Impacted Service(s) : The IPMI switches are inaccessible in racks R802R04/R802R05/R802R06.
Customers Impact : Customers cannot currently access their servers via the IPMI interface.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Mar 02, 2026 - 14:52 UTC

This incident affected: Dedicated Servers || Additional services (RBX).