OVHcloud Bare Metal Cloud Status

Current status
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  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance

[LIM3][Dedicated Servers] - Rack LIM0303B05A/B/C

Incident Report for Bare Metal Cloud

Resolved

We would like to inform you that the incident on the Racks LIM0303B05A/B/C has now been resolved.

Here is detail for this incident :
Start time : 29/05/2025 08:10 UTC
End time : 02/06/2025 12:00 UTC
Root Cause : This incident has caused by a cooling system issue.

We thank you for your understanding and patience throughout this incident.
Posted Jun 02, 2025 - 12:18 UTC

Update

We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : More servers are operational again.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted May 29, 2025 - 20:31 UTC

Update

The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding
Posted May 29, 2025 - 16:03 UTC

Update

We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Some servers on the rack LIM0303B05B are operational again.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Posted May 29, 2025 - 11:46 UTC

Update

We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Servers in racks LIM0303B05A & LIM0303B05C are available again.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Posted May 29, 2025 - 10:35 UTC

Identified

We are currently investigating an incident affecting our offering, which is causing temporary issue in the LIM0303B05A, LIM0303B05B and LIM0303B05C.

Here are some supplementary details :

Start time : 29/05/2025 08:10 UTC
Impacted Service(s) : Servers in the specified rack are no longer able to access the public network & vRack.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.
Posted May 29, 2025 - 10:32 UTC

Investigating

We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the Rack LIM0303B05A/B/C.

Here are some supplementary details :

Start time : 29/05/2025 08:10 UTC
Impacted Service(s) : Servers in the specified rack are no longer able to access the public network & vRack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.
Posted May 29, 2025 - 08:26 UTC
This incident affected: Dedicated Servers || Global Infrastructure (LIM).