Start Time : 15/06/2022 12:00 UTC End Time : 15/06/2022 14:45 UTC Root cause : The incident was caused by a anomaly in the electrical cabinet. Comment : All impacted services are operational again, the incident is over. Further monitoring will be carried out over the next few hours.
Posted Jun 15, 2022 - 15:22 UTC
Update : The resolution of the incident is still ongoing, the ETA provided is still maintained.
Posted Jun 15, 2022 - 14:05 UTC
Update : Following further inspection, ETA for the intervention to bring the servers back into service has been reduced to approximately 2 hours from now.
Posted Jun 15, 2022 - 13:19 UTC
Update : A solution is being prepared to get the servers back up and running as soon as possible. ETA for this intervention 4 hours. We will come back to you as soon as possible with new information.
Posted Jun 15, 2022 - 13:06 UTC
Start time : 15/06/2022 12:00 UTC Service impact : All racks on G251 are unreachable Ongoing actions : Our teams are currently identifying the source of the incident.
Posted Jun 15, 2022 - 12:20 UTC
This incident affected: Dedicated Servers || Global Infrastructure (GRA).