OVHcloud Bare Metal Cloud Status

Current status
Legend
  • Operational
  • Degraded performance
  • Partial Outage
  • Major Outage
  • Under maintenance

[BHS8][Dedicated Servers] - Racks BHS0803B04B - BHS0803B04A - BHS0803B04C

Incident Report for Bare Metal Cloud

Resolved

We would like to inform you that the incident on racks BHS0803B04B,BHS0803B04A and BHS0803B04C has now been resolved.

Here is detail for this incident :
Start time : 27/06/2025 14:50 UTC
End time : 28/06/2025 07:35 UTC
Root Cause : This incident was caused by a cooling system issue.

We thank you for your understanding and patience throughout this incident.
Posted Jun 28, 2025 - 05:59 UTC

Update

We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : A significant number of servers are operational again in racks BHS0803B04B - BHS0803B04A - BHS0803B04C.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jun 28, 2025 - 04:34 UTC

Update

We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Our teams are working hard to ensure a return to normal for all servers as quickly as possible. Servers are coming back progressively.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jun 27, 2025 - 23:15 UTC

Update

We have new information regarding the incident that affected your service(s).

Please find below an update on the situation:
Update : Our team needs to do several equipment replacement to fix the issue.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jun 27, 2025 - 20:04 UTC

Identified

We have determined the origin of the incident affecting our Dedicated Servers offering on the specified racks.

Here is detail for this incident :
Start time : 27/06/2025 14:50 UTC
Impacted Service(s) : All servers in the racks BHS0803B04B,BHS0803B04A and BHS0803B04C are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access and use their servers located on the specified racks.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jun 27, 2025 - 15:02 UTC
This incident affected: Dedicated Servers || Global Infrastructure (BHS).