We are pleased to inform you that the incident affecting our Virtual Private Servers in BHS2 and BHS6 regions has been resolved.
Start time : 21/04/2026 11:45 UTC End time : 21/04/2026 13:59 UTC Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Apr 21, 2026 - 14:04 UTC
Identified
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Virtual Private Servers offer on the specific regions BHS2 and BHS6.
Here are some supplementary details :
Start time : 21/04/2026 11:45 UTC Impacted Service(s) : Some Virtual Private Servers instances in the BHS2 and BHS6 regions are unreachable. Customers Impact : Some customers are temporarily unable to access and use their Virtual Private Servers instances in the specified regions. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution
Posted Apr 21, 2026 - 12:31 UTC
Investigating
We are currently investigating an incident affecting our Virtual Private Servers offering, which is causing temporary availability issue in the BHS2 and BHS6 regions.
Here are some supplementary details :
Start time : 21/04/2026 11:45 UTC Impacted Service(s) : Some Virtual Private Servers instances in the BHS2 and BHS6 regions are unreachable. Customers Impact : Some customers are temporarily unable to access and use their Virtual Private Servers instances in the specified regions. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Apr 21, 2026 - 12:12 UTC
This incident affected: Virtual Private Servers || Global Infrastructure (BHS).