We would like to inform you that the incident on rack T04C31 has now been resolved.
Here is detail for this incident : Start time : 23/06/2025 16:28 UTC End time : 23/06/2025 18:05 UTC Root Cause : This incident was caused by an electrical equipment issue.
We thank you for your understanding and patience throughout this incident.
Posted Jun 23, 2025 - 18:08 UTC
Investigating
We are currently experiencing an incident affecting our Dedicated Servers offering, which is causing temporary availability issues in the rack T04C31.
Here are some supplementary details : Start time : 23/06/2025 16:28 UTC Impacted Service(s) : Servers are temporarily unavailable in rack T04C31. Customers Impact : Customers are temporarily unable to access and use their servers in the specified rack. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Posted Jun 23, 2025 - 16:43 UTC
This incident affected: Dedicated Servers || Global Infrastructure (BHS).