Start Time : 13/09/2022 11:29 UTC End Time : 13/09/2022 12:25 UTC Service impact : All servers in the affected racks are reachable. Root cause : Electrical issue was the cause of this incident.
Posted Sep 13, 2022 - 12:31 UTC
Identified
Start time : 13/09/2022 11:29 UTC Service impact : All servers in the racks G131B26 are operational again, our teams continue to work on the servers in the rack G131B07. Root cause : An electrical issue was at the origin of this incident. Ongoing actions : Our teams working on the remain servers.
Posted Sep 13, 2022 - 11:48 UTC
Investigating
Start time : 13/09/2022 11:29 UTC Service impact : Some servers in the racks G131B07 - G131B26 are currently unreachable. Ongoing actions : Our technical teams are investigating the source of this issue for a fix.
Posted Sep 13, 2022 - 11:45 UTC
This incident affected: Dedicated Servers || Global Infrastructure (GRA).