We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.
Start time : 23/09/2026 16:09 UTC End time : 23/09/2026 17:29 UTC Root Cause : This incident was caused by a hardware issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Sep 23, 2026 - 17:31 UTC
Investigating
We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary issue in the rack G105A17.
Here are some supplementary details :
Start time : 23/09/2026 16:09 UTC Impacted Service(s) : Some servers in the rack G105A17 are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access their servers located on the specified rack. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Sep 23, 2026 - 16:31 UTC
This incident affected: Dedicated Servers || Global Infrastructure (GRA).