OVHcloud Bare Metal Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[GRA4][Dedicated Servers] - Multiple racks incident notification
Incident
Report for Bare Metal Cloud
Resolved
We would like to inform you that the incident on our Dedicated Servers offer in GRA4 has now been resolved.
Here is detail for this incident :
Start time : 26/04/2025 14:44 UTC
End time : 26/04/2025 15:47 UTC
Root Cause : This incident was caused by a network equipment issue.
We thank you for your understanding and patience throughout this incident.
Here is detail for this incident :
Start time : 26/04/2025 14:44 UTC
End time : 26/04/2025 15:47 UTC
Root Cause : This incident was caused by a network equipment issue.
We thank you for your understanding and patience throughout this incident.
Identified
We have determined the origin of the incident affecting our Dedicated Servers offer on racks GRA0404C01C, GRA0404A02D, GRA0404C03D, GRA0404A01D and GRA0404C01D in GRA4.
Here are some supplementary details :
Start time : 26/04/2025 14:44 UTC
Impacted Service(s) : Loss of public network connectivity for some servers in specified racks.
Customers Impact : Customers are currently unable to access their public network from servers located in the specified racks.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 26/04/2025 14:44 UTC
Impacted Service(s) : Loss of public network connectivity for some servers in specified racks.
Customers Impact : Customers are currently unable to access their public network from servers located in the specified racks.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Investigating
We are currently experiencing an event affecting our Dedicated Servers offer.
Start time : 26/04/2025 14:44 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 26/04/2025 14:44 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Dedicated Servers || Network (GRA).