Start time : 13/04/2024 08:39 UTC End time : 13/04/2024 09:05 UTC Service impact : The situation is back to normal, the service is running nominally. Root cause: It was due to a malfunction on a power supply
Posted Apr 13, 2024 - 09:24 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Apr 13, 2024 - 09:13 UTC
Update
Service impact :A significant number of servers in the rack G104B09 are no longer responding.
Posted Apr 13, 2024 - 09:04 UTC
Investigating
Start time : 13/04/2024 08:39 UTC Service impact : Some servers in the rack G104B09 are no longer responding. Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it. Update will be posted as significant progress is made.
Posted Apr 13, 2024 - 09:02 UTC
This incident affected: Dedicated Servers || Global Infrastructure (GRA).