Start time : 31/08/2024 14:44 UTC End time : 31/08/2024 15:26 UTC Root cause : Incident due to an electrical equipment issue We would like to inform you that the incident have been resolved and the situation is back to normal.
We thank you for your understanding and patience throughout this incident
Posted Aug 31, 2024 - 15:38 UTC
Monitoring
An incident is in progress on our Bare Metal offer. It has temporarily affected the availability.
We are actively working to resolve this problem. Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Here is detail for this incident :
Start time : 31/08/2024 14:44 UTC Service impact : All servers in the rack R622A05 are no longer responding. Ongoing actions : Our teams replaced another electric equipment. The servers are being monitored before confirmation of the resolution.
Posted Aug 31, 2024 - 15:21 UTC
This incident affected: Dedicated Servers || Global Infrastructure (RBX).