OVHcloud Bare Metal Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[GRA3][Dedicated Servers] - Rack GRA0316B04A incident notification
Incident
Report for Bare Metal Cloud
Resolved
We would like to inform you that the incident on rack GRA0316B04A has now been resolved.
Here is detail for this incident :
Start time : 18/05/2025 03:42 UTC
End time : 18/05/2025 05:15 UTC
We thank you for your understanding and patience throughout this incident.
Here is detail for this incident :
Start time : 18/05/2025 03:42 UTC
End time : 18/05/2025 05:15 UTC
We thank you for your understanding and patience throughout this incident.
Identified
We have determined the origin of the incident affecting our Dedicated Servers offer on the specific rack.
Here is detail for this incident :
Start time : 18/05/2025 03:42 UTC
Impacted Service(s) : Public and private networks are temporarily unavailable for servers in the specified rack.
Customers Impact : Some customers are temporarily unable to access and use their servers in rack GRA0316B04A through public and private networks.
However, customers who enabled LACP (Link Aggregation Control Protocol) are able to access their servers but are facing bandwidth reduction.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here is detail for this incident :
Start time : 18/05/2025 03:42 UTC
Impacted Service(s) : Public and private networks are temporarily unavailable for servers in the specified rack.
Customers Impact : Some customers are temporarily unable to access and use their servers in rack GRA0316B04A through public and private networks.
However, customers who enabled LACP (Link Aggregation Control Protocol) are able to access their servers but are facing bandwidth reduction.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Dedicated Servers || Network (GRA).