Start time : 21/07/2024 11:29 UTC End time : 21/07/2024 14:12 UTC Root cause : Network equipment malfunction Our technical teams resolved the issue. All impacted services are now operational.
Posted Jul 21, 2024 - 14:17 UTC
Identified
Our team needs to reload a network device, the servers will be unreachable during the reload.
Posted Jul 21, 2024 - 13:31 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jul 21, 2024 - 12:17 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Jul 21, 2024 - 12:10 UTC
Investigating
Start time : 21/07/2024 11:29 UTC Service impact : Public network is unreachable in the rack G243B09 Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it. Update will be posted as significant progress is made.
Posted Jul 21, 2024 - 11:49 UTC
This incident affected: Dedicated Servers || Network (GRA).