OVHcloud Bare Metal Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[WAW1][Dedicated Servers] - Rack W14B15 incident notification
Incident
Report for Bare Metal Cloud
Resolved
We would like to inform you that the incident on rack W14B15 has now been resolved.
Here is detail for this incident :
Start time : 12/06/2025 23:10 UTC
End time : 13/06/2025 03:00 UTC
Root Cause : This incident was caused by a network equipment issue.
We thank you for your understanding and patience throughout this incident.
Here is detail for this incident :
Start time : 12/06/2025 23:10 UTC
End time : 13/06/2025 03:00 UTC
Root Cause : This incident was caused by a network equipment issue.
We thank you for your understanding and patience throughout this incident.
Update
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation:
Update : A significant number of servers are operational.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Please find below an update on the situation:
Update : A significant number of servers are operational.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Identified
We have determined the origin of the incident affecting our Dedicated Servers offer on the specific rack W14B15.
Here are some supplementary details :
Start time : 12/06/2025 23:10 UTC
Impacted Service(s) : Public network is temporarily unavailable for servers in the rack W14B15.
Customers Impact : Customers are temporarily unable to access their servers through public network.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 12/06/2025 23:10 UTC
Impacted Service(s) : Public network is temporarily unavailable for servers in the rack W14B15.
Customers Impact : Customers are temporarily unable to access their servers through public network.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Investigating
We are currently experiencing an incident affecting our Dedicated Servers offering, which is causing temporary availability issues in the rack W14B15.
Here is detail for this incident :
Start time : 12/06/2025 23:10 UTC
Impacted Service(s) : Public network is temporarily unavailable for servers in the rack W14B15.
Customers Impact : Customers are temporarily unable to access their servers through public network.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here is detail for this incident :
Start time : 12/06/2025 23:10 UTC
Impacted Service(s) : Public network is temporarily unavailable for servers in the rack W14B15.
Customers Impact : Customers are temporarily unable to access their servers through public network.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Dedicated Servers || Network (WAW).