We are pleased to inform you that the incident affecting our Dedicated Servers offering in racks GRA0328B03A / GRA0328B03B / GRA0328B03C has been resolved.
Two brief IPMI outages were observed : - During the initial incident : between 14/05/2026 09:31 UTC and 14/05/2026 10:25 UTC - During the final resolution : between 15/05/2026 07:20 UTC and 15/05/2026 07:26 UTC
Start time : 14/05/2026 09:31 UTC End time : 15/05/2026 07:26 UTC Root Cause : This incident was caused by an electrical equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted May 15, 2026 - 09:01 UTC
Monitoring
Service has been fully restored since 14/05/2026 10:25 UTC. Monitoring remains active to ensure long-term stability.
Here are some supplementary details :
Start time : 14/05/2026 09:31 UTC Impacted Service(s) : Servers in the specified rack were no longer able to access via the IPMI interface. Customers Impact : Customers were temporarily unable to access their servers via the IPMI interface located on the specified racks. Root Cause : This incident was caused by an electrical equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted May 14, 2026 - 11:11 UTC
Identified
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific racks GRA0328B03A / GRA0328B03B / GRA0328B03C.
Here are some supplementary details :
Start time : 14/05/2026 09:31 UTC Impacted Service(s) : Servers in the specified rack are no longer able to access via the IPMI interface. Customers Impact : Customers are temporarily unable to access their servers via the IPMI interface located on the specified racks. Root Cause : This incident is caused by an electrical equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted May 14, 2026 - 09:58 UTC
Investigating
We are currently experiencing an event affecting our Dedicated Servers offer in racks GRA0328B03A / GRA0328B03B / GRA0328B03C.
Start time : 14/05/2026 09:31 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Posted May 14, 2026 - 09:49 UTC
This incident affected: Dedicated Servers || Global Infrastructure (GRA).