OVHcloud Bare Metal Cloud Status
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- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[LIM3][Dedicated Servers] - Rack LIM0306B03B incident notification
Incident
Report for Bare Metal Cloud
Resolved
We would like to inform you that the incident on the rack LIM0306B03B has now been resolved.
Here is detail for this incident :
Start time : 16/09/2025 02:50 UTC
End time : 16/09/2025 06:40 UTC
Impacted Service(s) : Servers in rack LIM0306B03B were impacted, being temporarily unavailable or experiencing network latency if LACP was enabled.
Customers Impact : Customers were temporarily unable to access their servers or experiencing network latency if LACP was enabled.
Root Cause : This incident was caused by a network equipment issue.
We thank you for your understanding and patience throughout this incident.
Here is detail for this incident :
Start time : 16/09/2025 02:50 UTC
End time : 16/09/2025 06:40 UTC
Impacted Service(s) : Servers in rack LIM0306B03B were impacted, being temporarily unavailable or experiencing network latency if LACP was enabled.
Customers Impact : Customers were temporarily unable to access their servers or experiencing network latency if LACP was enabled.
Root Cause : This incident was caused by a network equipment issue.
We thank you for your understanding and patience throughout this incident.
Identified
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific LIM0306B03B in LIM3.
Here are some supplementary details :
Start time : 16/09/2025 02:50 UTC
Impacted Service(s) : Servers with the LACP service enabled may experience a reduction in network bandwidth in the specified rack.
Customers Impact : Customers with LACP service enabled may experience network latency in the specified rack.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 16/09/2025 02:50 UTC
Impacted Service(s) : Servers with the LACP service enabled may experience a reduction in network bandwidth in the specified rack.
Customers Impact : Customers with LACP service enabled may experience network latency in the specified rack.
Root Cause : This incident is caused by a network equipment issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Investigating
We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary latency issue in the LIM0306B03B in LIM3.
Here are some supplementary details :
Start time : 16/09/2025 02:50 UTC
Impacted Service(s) : Servers with the LACP service enabled may experience a reduction in network bandwidth in the specified rack.
Customers Impact : Customers with LACP service enabled may experience latency in the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Here are some supplementary details :
Start time : 16/09/2025 02:50 UTC
Impacted Service(s) : Servers with the LACP service enabled may experience a reduction in network bandwidth in the specified rack.
Customers Impact : Customers with LACP service enabled may experience latency in the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
This incident affected: Dedicated Servers || Global Infrastructure (LIM).