We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.
Start time : 03/02/2026 04:51 UTC End time : 03/02/2026 07:30 UTC Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Feb 03, 2026 - 08:29 UTC
Monitoring
Service has been fully restored since 03/02/2026 07:30 UTC. Monitoring remains active to ensure long-term stability.
Here are some supplementary details :
Start time : 03/02/2026 04:51 UTC Impacted Service(s) : Network tasks experienced temporary slowness Customers Impact : Customers wishing to create a network task temporarily experienced a delay. Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Feb 03, 2026 - 07:59 UTC
Identified
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific EU region.
Here are some supplementary details :
Start time : 03/02/2026 04:51 UTC Impacted Service(s) : Network tasks are temporarily slowness. Customers Impact : Customers wishing to create a network task may temporarily experience a delay. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Feb 03, 2026 - 05:27 UTC
Investigating
We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary issue in the EU region.
Here are some supplementary details :
Start time : 03/02/2026 04:51 UTC Impacted Service(s) : Network tasks are temporarily slowness. Customers Impact : Customers wishing to create a network task may temporarily experience a delay. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.