[BHS8][Dedicated Servers] - Racks BHS0804B03A Incident Notification

Incident Report for Bare Metal Cloud

Resolved

We are pleased to inform you that the incident affecting our Dedicated Servers on rack BHS0804B03A has been resolved.

Start time : 11/02/2026 20:26 UTC
End time : 11/02/2026 22:15 UTC
Root Cause : This incident was caused by a cooling system issue.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Feb 11, 2026 - 22:21 UTC

Identified

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated offer on the specific BHS0804B03A.

Here are some supplementary details :

Start time : 11/02/2026 20:26 UTC
Impacted Service(s) : Some servers in the racks BHS0804B03A are temporarily unavailable.
Customers Impact : Some the customers cannot access their servers in these specific racks.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Posted Feb 11, 2026 - 20:32 UTC

This incident affected: Dedicated Servers || Global Infrastructure (BHS).