We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific racks R809R08 and R809R07.
Here are some supplementary details :
Start time : 17/07/2026 12:18 UTC Impacted Service(s) : Some servers in the racks R809R08/R809R07 are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access their servers located on the specified racks. Root Cause : This incident is caused by a cooling system issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Posted Jul 17, 2026 - 14:11 UTC
This incident affects: Dedicated Servers || Global Infrastructure (RBX).