OVHcloud Bare Metal Cloud Status
Current status
Legend
- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
[RBX8][Dedicated Servers] - Rack R807L24 - R807L22 incident notification
Incident
Report for Bare Metal Cloud
Resolved
We are pleased to inform you that the incident affecting our Dedicated Servers has been resolved.
Start time : 12/11/2025 09:00 UTC
End time : 12/11/2025 10:00 UTC
Root Cause : This incident is caused by a cooling system issue.
We apologize for any inconvenience caused and appreciate your understanding.
Start time : 12/11/2025 09:00 UTC
End time : 12/11/2025 10:00 UTC
Root Cause : This incident is caused by a cooling system issue.
We apologize for any inconvenience caused and appreciate your understanding.
Update
We have new information regarding the incident that affected your service(s).
Please find below an update on the situation:
Update : Some of the servers are now operational again.
Ongoing Actions : Our team is working to fix the remaining servers.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Please find below an update on the situation:
Update : Some of the servers are now operational again.
Ongoing Actions : Our team is working to fix the remaining servers.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Identified
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific racks.
Here are some supplementary details :
Start time : 12/11/2025 09:00 UTC
Impacted Service(s) : All servers in the rack R807L24 and R807L22 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access and use their servers in the specified rack.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
Here are some supplementary details :
Start time : 12/11/2025 09:00 UTC
Impacted Service(s) : All servers in the rack R807L24 and R807L22 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access and use their servers in the specified rack.
Root Cause : This incident is caused by a cooling system issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
Investigating
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack.
Here are some supplementary details :
Start time : 12/11/2025 09:00 UTC
Impacted Service(s) : All servers in the rack R807L24 and R807L22 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access and use their servers in the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
Here are some supplementary details :
Start time : 12/11/2025 09:00 UTC
Impacted Service(s) : All servers in the rack R807L24 and R807L22 are temporarily unavailable.
Customers Impact : Customers are temporarily unable to access and use their servers in the specified rack.
Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
This incident affected: Dedicated Servers || Global Infrastructure (RBX).