We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.
Start time : 14/07/2026 15:17 UTC End time : 14/07/2026 15:50 UTC Root Cause : This incident was caused by a network equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jul 14, 2026 - 16:00 UTC
Investigating
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific rack GRA0404B04B.
Here are some supplementary details :
Start time : 14/07/2026 15:17 UTC Impacted Service(s) : Servers in the rack are no longer able to access via the IPMI interface. Customers Impact : Customers are temporarily unable to access their servers via the IPMI interface located on the specified rack. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Jul 14, 2026 - 15:28 UTC
This incident affected: Dedicated Servers || Network (GRA).