Start Time : 31/05/2022 08:00 UTC End Time : 23/06/2022 12:17 UTC Root cause : The incident was caused by a lack of licence. The incident is closed.
Posted Jun 23, 2022 - 12:50 UTC
Update
Ongoing actions : Our teams have advanced in the resolution of the incident. They are still working to solve the problem.
Posted Jun 16, 2022 - 12:26 UTC
Identified
Start time: 31/05/2022 08:00 UTC User impact : While updating the Veeam license, customers could see a message that it is expired since 31th May, but we still have a 60 days extension. The service will work as usual and there is no impact on the customers infrastructure. Technical impact (DC/geographical area): all Scope of impact : Veeam Ongoing actions : Updating the license on our side
Posted May 31, 2022 - 12:49 UTC
This incident affected: Licensing || All Services (Zone Europe, Zone APAC, Zone Canada).