We would like to inform you that the incident on our Dedicated Servers in BHS7, have been resolved Start Time : 16/02/2025 18:15 UTC End Time : 16/02/2025 18:36 UTC Root cause : Network equipment malfunction
We thank you for your understanding and patience throughout this incident
Posted Feb 16, 2025 - 19:04 UTC
Investigating
An incident is in progress on our Dedicated Servers in BHS7, customers in the impacted zone may face some difficulties. Please find the details:
Start time : 16/02/2025 18:15 UTC Service impact : A significant number of servers in the rack B710B14 are no longer responding. Root cause : Network equipment malfunction Ongoing actions : Our teams are actively working to resolve the incident and restore services as quickly as possible We will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Posted Feb 16, 2025 - 18:27 UTC
This incident affected: Dedicated Servers || Global Infrastructure (BHS).