We are pleased to inform you that the incident affecting our Virtual Private Servers has been resolved.
Start time : 15/04/2026 07:10 UTC End time : 15/04/2026 08:10 UTC Root Cause : A service disruption occurred due to an unexpected infrastructure failure.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Apr 15, 2026 - 08:55 UTC
Identified
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Virtual Private Servers offer on the specific LIM region.
Here are some supplementary details :
Start time : 15/04/2026 07:10 UTC Impacted Service(s) : Some VPS instances in the LIM region are unreachable. Customers Impact : Some customers are temporarily unable to access and use their VPS instances in the LIM region. Root Cause : A service disruption occurred due to an unexpected infrastructure failure Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
Posted Apr 15, 2026 - 07:57 UTC
Investigating
We are currently experiencing an event affecting our Virtual Private Servers offer.
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Apr 15, 2026 - 07:48 UTC
This incident affected: Virtual Private Servers || Global Infrastructure (LIM).