We would like to inform you that the incident on the rack G135A06 has now been resolved.
Here is detail for this incident : Start time : 12/06/2025 14:44 UTC End time : 12/06/2025 16:40 UTC Root Cause : This incident was caused by an electrical equipment issue.
We thank you for your understanding and patience throughout this incident.
Posted Jun 12, 2025 - 16:42 UTC
Identified
We have determined the origin of the incident affecting our Dedicated Servers offering on the rack G135A06.
Here is detail for this incident : Start time : 12/06/2025 14:44 UTC Impacted Service(s) : Some servers in the rack G135A06 are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their servers located on the specified rack. Root Cause : This incident is caused by an electrical equipment issue.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Posted Jun 12, 2025 - 15:06 UTC
This incident affected: Dedicated Servers || Global Infrastructure (GRA).