The issue has been identified and a fix is being implemented.
Posted Oct 30, 2026 - 09:05 UTC
Investigating
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer on the specific SBG0506B09D rack.
Here are some supplementary details :
Start time : 30/10/2026 08:55 UTC Impacted Service(s) : Some servers in the rack SBG0506B09D are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access their servers located on the specified rack. Root Cause : This incident is caused by a cooling system issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Oct 30, 2026 - 09:04 UTC
This incident affects: Dedicated Servers || Global Infrastructure (SBG).