We would like to inform you that the incident on our Dedicated Servers in RBX3, have been resolved Start Time : 17/02/2025 13:04 UTC End Time : 17/02/2025 16:46 UTC Root cause : Cooling module malfunction
We thank you for your understanding and patience throughout this incident
Posted Feb 17, 2025 - 16:58 UTC
Investigating
An incident is in progress on our Dedicated Servers in RBX3, customers in the impacted zone may face some difficulties. Please find the details: Start time : 17/02/2025 13:04 UTC Service impact : A significant number of servers in the rack 45D14 are no longer responding. Root cause : Cooling module malfunction Ongoing actions : Our teams are actively working to resolve the incident and restore services as quickly as possible We will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Posted Feb 17, 2025 - 13:28 UTC
This incident affected: Dedicated Servers || Global Infrastructure (RBX).