Start Time : 03/01/2021 16:00 UTC End Time : 03/01/2021 18:40 UTC Root cause : Hardware issue
Posted Jan 03, 2022 - 19:15 UTC
Update
Ongoing action : Our teams are still working on solving this problem. We will get back to you as soon as possible. We apologise for any inconvenience caused.
Posted Jan 03, 2022 - 18:23 UTC
Identified
Start time : 03/01/2021 16:00 UTC User impact : Datastore size information can be wrong or not accessible during the operation Root cause : Hardware issue Ongoing action : Our teams are currently working to solve the problem. Time resolution : 2 hours
Posted Jan 03, 2022 - 16:26 UTC
This incident affected: Storage and Backups || NAS HA (RBX, SBG).