We experienced an incident that affected our Dedicated Servers offer on multiple servers in the specific room G211 in GRA2.
Here are some supplementary details : Start time : 29/04/2025 00:29 UTC End time : 29/04/2025 00:53 UTC Impacted Service(s) : Some servers in the specific room were unavailable. Customers Impact : Some customers were unable to access their servers in the specified room between 00:29 UTC and 00:31 UTC and 00:39 UTC and 00:53 UTC on 29/04/2025. Root Cause : This incident was caused by a network equipment issue.
We thank you for your understanding and patience throughout this incident.
Posted Apr 29, 2025 - 01:52 UTC
This incident affected: Dedicated Servers || Global Infrastructure (GRA).