We would like to inform you that the incident on our Dedicated Servers offering in GRA3, have been resolved Start Time : 08/04/2025 17:12 UTC End Time : 08/04/2025 18:59 UTC Root cause : Electrical disjunction.
We thank you for your understanding and patience throughout this incident
Posted Apr 08, 2025 - 18:59 UTC
Identified
The issue has been identified, and our teams are currently implementing a fix. We remind you that the impact is: Service impact : A significant number of servers in the rack GRA0326A06B are no longer responding. Root cause : Electrical disjunction. Ongoing actions : Our teams are actively working to resolve the incident and restore services as quickly as possible
We will continue to keep you up to date with developments and the resolution of the incident.
Posted Apr 08, 2025 - 18:24 UTC
Investigating
We are currently experiencing an incident affecting our Dedicated Servers offering, which is causing temporary availability issues in the GRA0326A06B. Please find the details: Start time : 08/04/2025 17:12 UTC Service impact : A significant number of servers in the rack GRA0326A06B are no longer responding. Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it. We will keep you informed of developments and the resolution of the incident. We apologize for the inconvenience and thank you for your understanding.
Posted Apr 08, 2025 - 17:58 UTC
This incident affected: Dedicated Servers || Global Infrastructure (GRA).