We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved.
Start time : 15/08/2026 04:17 UTC End time : 15/08/2026 08:58 UTC Root Cause : This incident was caused by an electrical equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Aug 15, 2026 - 10:05 UTC
Identified
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Dedicated Servers offer in Rack 42C16.
Here are some supplementary details :
Start time : 15/08/2026 04:17 UTC Impacted Service(s) : Some servers in Rack 42C16 are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their servers located in the specified rack. Root Cause : This incident was caused by an electrical equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Aug 15, 2026 - 04:24 UTC
This incident affected: Dedicated Servers || Global Infrastructure (RBX).