We are pleased to inform you that the incident affecting our Dedicated Servers offer has been resolved.
Start time : 10/04/2026 20:29 UTC End time : 10/04/2026 20:49 UTC Root Cause : This incident was caused by a network equipment issue.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Apr 10, 2026 - 20:51 UTC
Investigating
We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in the specified rack.
Here are some supplementary details :
Start time : 10/04/2026 20:29 UTC Impacted Service(s) : All servers in the rack 23D07 are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their servers located on the specified rack. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Posted Apr 10, 2026 - 20:37 UTC
This incident affected: Dedicated Servers || Global Infrastructure (RBX).