We would like to inform you that the incident on our Dedicated Servers in GRA, have been resolved Start Time : 04/06/2025 09:44 UTC End Time : 04/06/2025 10:10 UTC Root cause : Network equipment malfunction
We thank you for your understanding and patience throughout this incident
Posted Jun 04, 2025 - 12:11 UTC
Identified
An incident is in progress on our Dedicated Servers in GRA, customers in the impacted zone may face some difficulties. Please find the details: Start time : 04/06/2025 09:44 UTC Service impact : A significant number of servers in the the following rack are no longer responding : G117A03 - G117A04 - G117A07 - G117A14 - G117A15 - G117A17 G117B08 - G117B09 - G117B10 - G117B11 - G117B12 - G117B13 - G117B14 - G117B15 - G117B16 - G117B17 - G117B18 - G117B19 - G117B20 - G117B21 Root cause : Network equipment malfunction Ongoing actions : Our teams are actively working to resolve the incident and restore services as quickly as possible We will keep you informed of developments and the resolution of the incident. We apologize for the inconvenience and thank you for your understanding.
Posted Jun 04, 2025 - 10:05 UTC
This incident affected: Dedicated Servers || Global Infrastructure (GRA).